State Farm® Insurance Agent Nick Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
JUVEL HERNANDEZ MEDINA
September 15, 2026
5
out of
5
rating by JUVEL HERNANDEZ MEDINA
"Rosa siempre me ayuda con todas mis preguntas, muy buen agente"
We responded:
"¡Muchas gracias por sus 5 estrellas! ⭐ Nos alegra saber que Rosa siempre le brinda un excelente servicio. En nuestra oficina de State Farm en Arlington Heights, IL, estamos aquí para ayudar con seguro de auto, casa y vida, siempre respondiendo sus preguntas y buscando la mejor protección para usted y su familia. ¡Gracias por confiar en Rosa y en nuestro equipo! - Nick Jones, Agente de State Farm"
Krissy McMahon
September 14, 2026
5
out of
5
rating by Krissy McMahon
"Luke was very helpful! Super knowledgeable"
We responded:
"Krissy, thank for your review. We're happy Joy could help, and we're always here whenever you need us! - Nick Jones - State Farm Insurance Agent"
Candace Machein
September 11, 2026
5
out of
5
rating by Candace Machein
"Rosa was tremendously knowledgeable about State Farm procedures and product. Kind, thoughtful and helpful."
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear Rosa was knowledgeable, kind, and helpful. Our team at Nick Jones State Farm is proud to help our Arlington Heights, IL community with their insurance needs and provide the personal service our customers deserve. We truly appreciate you choosing our State Farm agency! - Nick Jones State Farm Agent"
Phil Hemmer
September 9, 2026
5
out of
5
rating by Phil Hemmer
"I called this morning to add a new vehicle to my auto policy. Joy was very helpful in the process and also had ideas that improved my coverages. I truly appreciate her proactive approach to improving my auto policy."
We responded:
"Thank you for the great review! We’re glad Joy made adding your new vehicle easy while helping improve your auto insurance coverage. At Nick Jones State Farm in Arlington Heights, IL, we’re proud to provide personalized auto insurance and proactive service to help our customers stay properly protected. We appreciate you choosing our local State Farm team! - Nick Jones State Farm Agent"
Jill Struck
September 5, 2026
5
out of
5
rating by Jill Struck
"Rosa was amazing! Explained everything and walked me through the process. She made it so simple and enjoyable. 10 out of 10!"
We responded:
"Thank you so much for the amazing review! We’re thrilled to hear Rosa made your insurance experience simple, enjoyable, and easy to understand. Our team at Nick Jones State Farm in Arlington Heights, IL is committed to providing friendly, personalized service and helping our customers feel confident about their coverage. We truly appreciate the 10/10 recommendation and your trust in our State Farm team! - Nick Jones State Farm Agent"
Sandra Chavez
September 3, 2026
5
out of
5
rating by Sandra Chavez
"I don’t know where to begin, this is one of the nicest guys I’ve ever dealt with. He listens, explains everything in a concise and understandable manner, polite, very detailed and makes sure you understand everything he’s explaining to you. Besides that he got me the best rates for insurance and believe me I’ve been shopping around a lot. Kudos to Luke for helping me out!"
We responded:
"Thank you so much for the amazing review! We’re thrilled to hear that Luke took the time to listen, explain your coverage clearly, and help you find the right insurance at a great rate. We truly believe insurance should be easy to understand and personalized to your needs. Luke and our entire State Farm team appreciate your trust and are always here to help with your auto, home, life insurance, and financial service needs. Thank you for choosing our local State Farm agency in Arlington Heights, IL! ⭐️ - Nick Jones State Farm "
Brennan Meyer
September 2, 2026
5
out of
5
rating by Brennan Meyer
"Nick Jones and his team are great! They are knowledgeable and help make sure the right coverage is in place. They helped me go through my previous policy and correct some extremely high deductibles. Chuck is very friendly and has helped answer many policy questions. Sam has helped me navigate a stressful uninsured claim where another driver canceled their policy and hit my car. He helped give me peace of mind and asked to make sure I was ok, stating “we are here to help in these times, what can we do to help relieve some of the stress for you.” Jake, yes they have a JAKE FROM STATE FARM! Jake helped navigate life insurance and answered the what ifs for me."
We responded:
"Thank you for the incredible review! We’re proud to be a trusted State Farm insurance agency in Arlington Heights, IL, helping our customers with auto insurance, life insurance, coverage reviews, and claims support. We’re thrilled Chuck, Sam, Jake, and the Nick Jones State Farm team made such a difference—especially when you needed us most. And yes, we really do have a Jake from State Farm! 😊
Thank you for choosing Nick Jones State Farm for your insurance needs in Arlington Heights and the surrounding communities! - 🏡🚗⭐ - Nick Jones State Farm"
Jay Jay
August 26, 2026
5
out of
5
rating by Jay Jay
"Thank you because it was quick and easy. I was able to save some money going to state farm for my car insurance. Would recommend!"
We responded:
"Thank you for the kind review! We strive to provide excellent customer service and I am glad our team is able to exceed your expectations as well as saving you some money on your auto insurance. We look forward to many more years!- Nick Jones - State Farm Insurance Agent"
Paulina Vazquez
August 20, 2026
5
out of
5
rating by Paulina Vazquez
"Rosa is always very helpful and makes everything easy! She’s responsive, answers all of my questions, and always helps me get exactly what I need. I really appreciate her great customer service and highly recommend her!"
We responded:
"Thank you so much for the kind words! We’re so glad Rosa makes your insurance experience easy and is always there to answer your questions for your insurance. At Nick Jones State Farm in Arlington Heights, IL, providing friendly, responsive, and personalized service is what we’re all about. We truly appreciate your recommendation and love serving our Arlington Heights community! ❤️"
James Crook
August 17, 2026
5
out of
5
rating by James Crook
"Great experience!!! Knowledgeable, pleasant, professional, and a great price! Who could ask for more??"
We responded:
"Great experience—thank you! We’re so happy we could help with your State Farm insurance needs. Our team works hard to be professional, friendly, and transparent on pricing. We appreciate your business and your review! - Nick Jones State Farm Arlington Heights"
Nicholas Antes
August 14, 2026
5
out of
5
rating by Nicholas Antes
"Worked with Luke. Made the process of setting up my insurance quick with a very good rate compared to other companies."
We responded:
"We truly appreciate your glowing feedback, Nicholas! It’s always our goal to provide the best service possible as well as the auto and homeowner's insurance plan, and knowing Luke hit the mark for you makes our day! - Nick Jones State Farm Insurance Agent"
John O'Connor
August 10, 2026
5
out of
5
rating by John O'Connor
"Luke is quick and efficient, easy to get insurance set up for cars and boats at the most affordable price! I appreciate all his help and responsiveness!"
We responded:
"We really appreciate your review! If you’re searching for affordable car and boat insurance, we’re glad Luke was able to help you get set up quickly and efficiently. Thanks for noticing his responsiveness and support throughout the process—our team is grateful you chose us for your insurance coverage! - Nick Jones State Farm Insurance Agency"
Henderson Azank
August 5, 2026
5
out of
5
rating by Henderson Azank
"Rosa is the best, always trying to find us the best solution. We always had a great experience with you guys!!"
We responded:
"Hi! We’re grateful you took the time to leave this review. Hearing that Rosa is “the best” and that you’ve consistently had great experiences with us means a lot. Thanks for trusting our team—we look forward to serving you again here in Arlington Heights! - Nick Jones State Farm Insurance Agency"
Kari Hart
August 4, 2026
5
out of
5
rating by Kari Hart
"Rosa Valadez really helped our family get the best price. It took a while but she really worked hard for us."
We responded:
"Thank you Kari, customer service is #1 at our office. We like happy customers! We will let Rosa know. - Nick Jones - State Farm Insurance Agent"
Kathleen Zacarias
August 3, 2026
5
out of
5
rating by Kathleen Zacarias
"Joy was amazing assisting me make changes to my policy after dealing with a domestic violence incident. She was kind,understanding and helpful."
We responded:
"Kathleen, thank you so much for your thoughtful review. So sorry you have to go through this. It was truly our pleasure to help you with your policy changes and make the process as smooth as possible. We appreciate you trusting our State Farm team with your auto and home insurance needs and personal protection. If you ever have questions about your coverage or need assistance in the future, we’re always here to help. Thank you again for your kind words and for choosing Nick Jones State Farm in Arlington Heights!"
Annie Ordaz
July 31, 2026
5
out of
5
rating by Annie Ordaz
"Switching my auto and home insurance to this agency was so easy. We also got life insurance and renters insurance added. Luke was very kind, answered all my questions, and found me a much better rate than my old provider! Nick is also a great agent. They went above and beyond just to make sure we were pleased with the insurance we were getting.
Highly recommend."
We responded:
"We appreciate your review, Annie. We are so happy that you had such a wonderful experience with Luke and State Farm Agent Nick Jones’s Team here in Arlington Heights regarding your life and renter's insurance! - Nick Jones State Farm Insurance"
SMIT PATEL
July 31, 2026
5
out of
5
rating by SMIT PATEL
"Just connected with Luke Owen. Nice customer service."
We responded:
"Thanks so much for the fantastic rating, Smit! We are so glad you had a positive experience with us here on State Farm Agent Nick Jones’s Team. If there is anything we can do for you in the future, just give us a shout! - Nick Jones State Farm Insurance Agency"
Jean Casellas
July 30, 2026
5
out of
5
rating by Jean Casellas
"Excellent customer service from Luke. Good a great deal. Very respectful. Never pushy. Very resourceful!"
We responded:
"Thank you, Jean, for your wonderful review! We’re thrilled Luke Owens took the time to walk you through your options and help you find the right vehicle insurance policy for your needs. At Nick Jones State Farm in Arlington Heights, we believe every customer deserves personalized service, honest guidance, and insurance coverage that fits their budget and lifestyle. We’ll make sure Luke sees your kind words. - Nick Jones State Farm Insurance Agency"
Kalyani Chadha
July 30, 2026
5
out of
5
rating by Kalyani Chadha
"Rosa was amazing! She was incredibly helpful and patient in dealing with a complicated insurance situation. The rate was very reasonable too. I highly recommend her and the Nick Jones State Farm agency."
We responded:
"Thank you for your 5 star review!! We're so glad that Rosa was able to help calm a complicated situation for your auto insurance. Please do not hesitate to call our Arlington Heights office anytime. - Nick Jones State Farm Insurance Agency"
Adesola Adeyemo
July 28, 2026
5
out of
5
rating by Adesola Adeyemo
"I had a quality experience with Chuck. He was very professional and passionate about his job. He was very helpful in setting me up on the State Farm app. I'm glad to be a part of his team!"
We responded:
"Adesola, thank you for your great feedback! We’re thrilled you had a smooth, quality experience with Chuck. He’s dedicated to helping customers understand their coverage and make managing policies easy—especially with the State Farm app setup. We truly appreciate you being part of our team here in Arlington Heights and choosing us for your vehicle insurance and renter’s insurance. - - Nick Jones State Farm Insurance Agency"
M S
July 22, 2026
5
out of
5
rating by M S
"Luke ar this office is amazing. Efficient friendly and fast."
We responded:
"We really appreciate your review! Providing a smooth, fast, and friendly experience is what we aim for every day. Thank you for being part of our customer family here in Arlington Heights. - Nick Jones State Farm Insurance Agency"
Christina Howard
July 22, 2026
5
out of
5
rating by Christina Howard
"Excellent consumer service by Elsie she is extremely helpful answering all of my questions quickly, giving me a piece of mind that I am in good hands with all my policy concerns."
We responded:
"Hello, and thank you Christina for sharing your experience! We’re thrilled Elsie was extremely helpful, answered your questions promptly, and helped bring peace of mind with your policy concerns. We appreciate your trust in our team and are always ready to assist with your insurance needs here in Arlington Heights. - Nick Jones State Farm Insurance Agency"
Eugene Salganik
July 22, 2026
5
out of
5
rating by Eugene Salganik
"Luke is a great agent! His response was quick and to the point. Not to say that he saved me a lot of money on my home and auto policies. Highly recommended!"
We responded:
"Hi Eugene, thank you for taking the time to share your experience! We’re thrilled Luke provided quick, to-the-point support and helped you with your home and auto insurance. We appreciate you choosing our office here in Arlington Heights—please don’t hesitate to reach out anytime. - Nick Jones State Farm Insurance Agency"
Cody Juan
July 22, 2026
5
out of
5
rating by Cody Juan
"Jake made it very seamless and easy for me, to set up my new policy. As I was nervous on how the process would go."
We responded:
"Hi Cody—thank you for the great review! We’re so glad Jake made the process seamless and easy while helping set up your new policy. It’s completely normal to feel nervous, and we’re happy we could make it clear and stress-free. We appreciate your trust in our team here in Arlington Heights! - Nick Jones State Farm Insurance Agency"
Glen Jurkonie
July 21, 2026
5
out of
5
rating by Glen Jurkonie
"I just added our twins to our State Farm auto policy this morning. They are very excited to start driving by themselves. Luke helped to add them to our policy while suggesting some changes to minimize the overall premium impact of insuring two new teen drivers. Thanks Luke!!"
We responded:
"Hi Glen—thank you so much for the 5-star review! We’re excited for your twins as they get ready to start driving, and we’re glad Luke could help you add them to your State Farm auto policy. We also appreciate you mentioning how he suggested helpful changes to help minimize the overall premium impact. Thanks again for trusting our team—please don’t hesitate to reach out anytime you need support. - Nick Jones State Farm Insurance Agency"