State Farm® Insurance Agent Nick Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Henderson Azank
August 5, 2026
"Rosa is the best, always trying to find us the best solution. We always had a great experience with you guys!!"
"Hi! We’re grateful you took the time to leave this review. Hearing that Rosa is “the best” and that you’ve consistently had great experiences with us means a lot. Thanks for trusting our team—we look forward to serving you again here in Arlington Heights! - Nick Jones State Farm Insurance Agency"
Kari Hart
August 4, 2026
"Rosa Valadez really helped our family get the best price. It took a while but she really worked hard for us."
"Thank you Kari, customer service is #1 at our office. We like happy customers! We will let Rosa know. - Nick Jones - State Farm Insurance Agent"
Kathleen Zacarias
August 3, 2026
"Joy was amazing assisting me make changes to my policy after dealing with a domestic violence incident. She was kind,understanding and helpful."
"Kathleen, thank you so much for your thoughtful review. So sorry you have to go through this. It was truly our pleasure to help you with your policy changes and make the process as smooth as possible. We appreciate you trusting our State Farm team with your auto and home insurance needs and personal protection. If you ever have questions about your coverage or need assistance in the future, we’re always here to help. Thank you again for your kind words and for choosing Nick Jones State Farm in Arlington Heights!"
Annie Ordaz
July 31, 2026
"Switching my auto and home insurance to this agency was so easy. We also got life insurance and renters insurance added. Luke was very kind, answered all my questions, and found me a much better rate than my old provider! Nick is also a great agent. They went above and beyond just to make sure we were pleased with the insurance we were getting.
Highly recommend."
"We appreciate your review, Annie. We are so happy that you had such a wonderful experience with Luke and State Farm Agent Nick Jones’s Team here in Arlington Heights regarding your life and renter's insurance! - Nick Jones State Farm Insurance"
SMIT PATEL
July 31, 2026
"Just connected with Luke Owen. Nice customer service."
"Thanks so much for the fantastic rating, Smit! We are so glad you had a positive experience with us here on State Farm Agent Nick Jones’s Team. If there is anything we can do for you in the future, just give us a shout! - Nick Jones State Farm Insurance Agency"
Jean Casellas
July 30, 2026
"Excellent customer service from Luke. Good a great deal. Very respectful. Never pushy. Very resourceful!"
"Thank you, Jean, for your wonderful review! We’re thrilled Luke Owens took the time to walk you through your options and help you find the right vehicle insurance policy for your needs. At Nick Jones State Farm in Arlington Heights, we believe every customer deserves personalized service, honest guidance, and insurance coverage that fits their budget and lifestyle. We’ll make sure Luke sees your kind words. - Nick Jones State Farm Insurance Agency"
Kalyani Chadha
July 30, 2026
"Rosa was amazing! She was incredibly helpful and patient in dealing with a complicated insurance situation. The rate was very reasonable too. I highly recommend her and the Nick Jones State Farm agency."
"Thank you for your 5 star review!! We're so glad that Rosa was able to help calm a complicated situation for your auto insurance. Please do not hesitate to call our Arlington Heights office anytime. - Nick Jones State Farm Insurance Agency"
Adesola Adeyemo
July 28, 2026
"I had a quality experience with Chuck. He was very professional and passionate about his job. He was very helpful in setting me up on the State Farm app. I'm glad to be a part of his team!"
"Adesola, thank you for your great feedback! We’re thrilled you had a smooth, quality experience with Chuck. He’s dedicated to helping customers understand their coverage and make managing policies easy—especially with the State Farm app setup. We truly appreciate you being part of our team here in Arlington Heights and choosing us for your vehicle insurance and renter’s insurance. - - Nick Jones State Farm Insurance Agency"
M S
July 22, 2026
"Luke ar this office is amazing. Efficient friendly and fast."
"We really appreciate your review! Providing a smooth, fast, and friendly experience is what we aim for every day. Thank you for being part of our customer family here in Arlington Heights. - Nick Jones State Farm Insurance Agency"
Christina Howard
July 22, 2026
"Excellent consumer service by Elsie she is extremely helpful answering all of my questions quickly, giving me a piece of mind that I am in good hands with all my policy concerns."
"Hello, and thank you Christina for sharing your experience! We’re thrilled Elsie was extremely helpful, answered your questions promptly, and helped bring peace of mind with your policy concerns. We appreciate your trust in our team and are always ready to assist with your insurance needs here in Arlington Heights. - Nick Jones State Farm Insurance Agency"
Eugene Salganik
July 22, 2026
"Luke is a great agent! His response was quick and to the point. Not to say that he saved me a lot of money on my home and auto policies. Highly recommended!"
"Hi Eugene, thank you for taking the time to share your experience! We’re thrilled Luke provided quick, to-the-point support and helped you with your home and auto insurance. We appreciate you choosing our office here in Arlington Heights—please don’t hesitate to reach out anytime. - Nick Jones State Farm Insurance Agency"
Cody Juan
July 22, 2026
"Jake made it very seamless and easy for me, to set up my new policy. As I was nervous on how the process would go."
"Hi Cody—thank you for the great review! We’re so glad Jake made the process seamless and easy while helping set up your new policy. It’s completely normal to feel nervous, and we’re happy we could make it clear and stress-free. We appreciate your trust in our team here in Arlington Heights! - Nick Jones State Farm Insurance Agency"
Glen Jurkonie
July 21, 2026
"I just added our twins to our State Farm auto policy this morning. They are very excited to start driving by themselves. Luke helped to add them to our policy while suggesting some changes to minimize the overall premium impact of insuring two new teen drivers. Thanks Luke!!"
"Hi Glen—thank you so much for the 5-star review! We’re excited for your twins as they get ready to start driving, and we’re glad Luke could help you add them to your State Farm auto policy. We also appreciate you mentioning how he suggested helpful changes to help minimize the overall premium impact. Thanks again for trusting our team—please don’t hesitate to reach out anytime you need support. - Nick Jones State Farm Insurance Agency"
Dennis S
July 15, 2026
"Luke was great. I have had nothing but good experiences with Nick and his staff since we moved."
"Thank you so much for your kind words, Dennis! We’re thrilled Luke was able to provide you with another great experience. We truly appreciate you trusting Nick Jones State Farm as your insurance agency after your move. Whether it’s renters insurance, auto insurance, home insurance, or life insurance in Arlington Heights, our team is always here to make the process simple and stress-free. Thanks again for your continued support. We look forward to helping you for many years to come! - Nick Jones State Farm"
Emma Hernandez
July 15, 2026
"I’m always looking for better prices, I have had estate farm before and had always worked with nice and efficient agents. This time I spoke to Samuel Vaslow, and by far he has been the best agent ever. He is fast, friendly and good at explaining all my concerns.
Thank you Sam"
"Thank you, Emma, for taking the time to share your experience! We’re so happy Sam was able to help you find a great price while providing the friendly, knowledgeable service you deserve. At Nick Jones State Farm, we work hard to help customers throughout Arlington Heights and the surrounding communities find the right auto, home, renters, and life insurance coverage to fit their needs and budget. We’ll be sure to share your kind words with Sam. Welcome to our State Farm family, and thank you for choosing us! - Nick Jones State Farm"
Lucas
July 14, 2026
"As a first-time homebuyer, I had a lot of questions (A LOT!), & Luke went above & beyond every step of the way. He took the time to clearly explain my homeowners insurance options & made sure I understood not only what I was paying for, but what it meant. I didn't feel rushed, pressured or being sold on anything. After he literally walked me through everything in detail that had to do with Home owners insurance, I feel like I could start teaching other 1st home buyers with the information & insight I gained! On top of that, Luke helped me switch my auto insurance from Progressive. He not only found me savings without sacrificing coverage, he actually got me better coverage! His knowledge, patience, humor, demeanor and genuine commitment to helping me made the entire experience extremely stress-free. He even stayed late past his closing time to make sure I had my paperwork for my bank which I needed as soon as possible compared to making me wait the following day. I highly recommend asking for "Luke Owen" to anyone looking for an insurance agent who truly puts their clients first. Definitely a 5-star experience! Thanks Luke & Thank you Nick Jones - State Farm!!"
"Wow, Lucas, thank you for taking the time to share such an incredible review! We’re thrilled Luke was able to make your first-time homebuying experience easy to understand and stress-free. Buying your first home is a huge milestone, and we’re honored you trusted our team to help you find the right homeowners insurance while also improving your auto insurance coverage. We believe every customer deserves personalized service, education, and protection that fits their needs, and we’re so glad Luke delivered that experience. Thank you for recommending Luke and the Nick Jones State Farm team. We truly appreciate your trust and look forward to being your local Arlington Heights State Farm agency for many years to come. Welcome to the family! 🏡🚗⭐ - Nick Jones State Farm"
Asif H
July 10, 2026
"I would like to share my experience with Joy Bonifazi from State Farm she gives the excellent customer service and help on my cars coverage policy questions with in few minutes and resolved my issue I would highly recommend her as she is very knowledgeable and give the best advice and support."
"Thank you so much, Asif, for your kind words and your 5-star review! It was truly a pleasure helping you understand your auto insurance coverage and answering your policy questions. At Nick Jones State Farm in Arlington Heights, IL, we believe every customer deserves fast, knowledgeable, and personalized service. We’re grateful you trusted us with your insurance needs and that we could help resolve everything quickly. Thank you for recommending Joy and our team! If you ever need assistance with auto insurance, home insurance, life insurance, or financial services, we’re always here to help. We appreciate your support and look forward to serving you for years to come! - Nick Jones State Farm"
Kate McCarty
July 9, 2026
"We have been working with this agency for many years, and everyone on the team is so helpful, prompt, and knowledgeable. Their customer service is fantastic, and pricing is fair. Thanks!"
"Hi Kate, we can’t tell you how much your feedback means to us. Your comments reflect exactly how we aim to show up for every client: quick responses, expert guidance, and fantastic customer service—all with fair, transparent pricing. Thanks for being with us for so long. We’re grateful to partner with you! - Nick Jones State Farm Arlington Heights"
Kyle Nelson
July 8, 2026
"The Nick/Luke duo is unbeatable! So easy to work with and super personable!
Highly recommend!"
"Kyle, this made our day! We are a pretty great team, and we're thrilled we made your insurance an easy experience. Making insurance simple, friendly and stress-free is what we strive for here at our State Farm office in Arlington Heights. Whether it is car insurance, home insurance, life or business insurance, we're always here to help in the surrounding Northwest Suburbs! Nick Jones State Farm"
Advanced Fuel Systems
July 7, 2026
"We have been clients of Nick Jones for about a decade, and he and his team have always gone the extra mile for us.
In that time we experienced several disasters, from accidents with totaled vehicles, to an untimely death in the family and more.
Nick Jones and team have always had our backs and have done all the hustling behind the scenes needed to cover medical bills, set up rental cars, provide guidance, and settle claims in a no fuss and timely manner.
Its not just the affordable insurance rates we appreciate, but the ACTUAL COVERAGE that pulled us out of hard times and bad situations. When crisis hits, that's what really counts.
When we needed them, they stood by us 100% and always got the job done.
Great team, Highest Recommendation."
"Thank you so much for your heartfelt review! It truly means the world to Nick and our entire team. We’re grateful you’ve trusted Nick Jones State Farm in Arlington Heights for the past decade. Helping our customers through life’s most difficult moments, whether it’s an auto insurance claim, protecting a home, or providing guidance after an unexpected loss, is exactly why we do what we do. We’re honored that you recognized our commitment to outstanding customer service and making the claims process as smooth as possible. Thank you for your continued trust and recommendation. We look forward to being your State Farm insurance team for many years to come! - Nick Jones State Farm"
Julia Tarasov
June 30, 2026
"Best experience! Rosa and Elsie always go above and beyond. 👍"
"Thank you so much Julia for your 5 star review on your insurance experience. We will let Rosa and Elsie know! - Nick Jones State Farm Arlington Heights"
Tim Haefke
June 29, 2026
"Jake was outstanding!!! He answered all my questions that I needed addressed. Getting all my dots and (t’s) crossed off my list. I was very comfortable with the smooth transition that took place. Plenty of KUDOS for that young man.
Tim Haefke"
"Thank you so much for the awesome review! Jake has been a great new asset to our team. Please let us know what we can do to improve to a 5 star review. - Nick Jones State Farm Arlington Heights"
Carly
June 25, 2026
"Luke was amazing! It was my first time purchasing an insurance policy and he was super helpful and patient!! Definitely recommend State Farm and Luke for any insurance needs!"
"Thank you so much for your wonderful review! We’re thrilled to hear Luke made your first insurance experience such a positive one. At Nick Jones State Farm in Arlington Heights, IL, we believe purchasing auto insurance and protecting what matters most should be simple and stress-free. We’ll be sure to share your kind words with Luke. Thank you for trusting our team with your vehicle insurance needs, and we look forward to helping you with your future insurance needs! - Nick Jones State Farm Arlington Heights"
Eric Hightower
June 25, 2026
"Sam was great to work with, answered my questions promptly, and made the process very easy!"
"Thank you, Eric, for taking the time to leave us a 5-star review! We’re so glad Sam was able to answer your questions and make the process easy from start to finish. At Nick Jones State Farm in Arlington Heights, we’re committed to providing personalized service for mortgage insurance, home insurance, auto insurance, and life insurance. We truly appreciate your trust in our team and look forward to being your local insurance agency for years to come."
Hei Yin Fung
June 24, 2026
"Sam is super helpful with the best price and service. Love his attitude!"
"Thank you for your fantastic 5-star review! We’re so happy to hear that Sam was able to provide you with outstanding service and help you find the best value for your auto insurance and property insurance needs. At Nick Jones State Farm in Arlington Heights, IL, we’re committed to delivering personalized coverage, competitive pricing, and exceptional customer service. We’ll be sure to share your kind words with Sam. Thank you for trusting our local insurance agency, and we look forward to helping you with all your future insurance needs!"